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Terms This is a permanent, full time job Shift work is involved.

Salary will be negotiated and depends on the skills and experience of the applicant.

Education The applicant should have completed high school.

Experience Applied Systems will provide training..

Specific Skills Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Essential Skills Oral communication, Working with others, Problem solving, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning

Other Information The successful candidate must have strong communication skills and the ability to troubleshoot independently while delivering great customer service. Previous telephone support experience desired.

Languages Other than English, the aplicant should Speak French, Read French, Write French.

Profile for Applied Systems

Applied Systems is the worldwide leader in insurance technology. We develop, sell, and support the automation tools and processes that insurance agents and brokers use to run their businesses at maximum efficiency and profit.

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Sequence ID: 1676932
Order Number: 4175379
Date Created: 2008-11-27
Expires: 2008-12-26