Jobs Open

Terms This is a casual, full time job, which reqires working days. Shift work is involved.

Salary will be negotiated and depends on the skills and experience of the applicant.
Notes: bonus, and other benefits.

Education The applicant should have completed college.

Experience at least a full years experience.

Credentials required The applicant should have Microsoft Certified Systems Engineer (MCSE), A+ Certification.

Specific Skills Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties

Work Setting Help desk

Computer and Technology Knowledge Windows, MAC, Linux, Hardware, Device drivers, Networking software, Networking hardware, Networking security , Internet, Servers, Applications - desktop, Security software

Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Combination of sitting, standing, walking

Transportation/Travel Information Own transportation

Essential Skills Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information Field tech.support calls. Take requests re: specific product info., upgrades, warranty, & computer issues. Responds to requests by providing professional info. Data entry to track calls.

Profile for Keating Technologies Inc.

Canada’s leading branch outsourcing service to the high tech. industry, Keating provides professional sales, marketing and customer support services.

Apply

By mail

25 Royal Crest Court, suite 120
Markham, Ontario
L3R 9X4   map

By fax

(905) 479-0232

By email

hr@keating.com

Sequence ID: 1676532
Order Number: 4173675
Date Created: 2008-11-26
Expires: 2008-12-10