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Region: Kitchener area, Ontario
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Arvato Digital Services Canada Inchas 10 positions for an Inbound customer service representative(bilingual English/French Customer Service) Terms This is a permanent, full time job, which reqires working days, evenings, nights, and weekends. Shift work is involved. Salary will be negotiated and depends on the skills and experience of the applicant. Education The applicant should have completed high school. Experience the best part of a year. Work Setting Private sector, Business services, Tourism Business Equipment and Computer Applications Windows, General office equipment, Electronic mail, Word processing software, Database software, Internet browser Specific Skills Answer inquiries and provide information to customers, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics Own Tools/Equipment Computer, Internet access Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail Work Location Information Urban area Essential Skills Reading text, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning Other Information If you are Bilingual English/French & have call center/customer service experience please apply; Must be flexible for shifts, Days, Afternoons and Evenings. Languages Other than English, the aplicant should Speak French, Read French, Write French. Profile for Arvato Digital Services Canada Inc Arvato Digital Services Canada Inc, the leading provider of customized global outsourcing solutions for customer relationship management. ApplyIn person from 9:00 until 17:00 235 King St E By phone from 9:00 until 17:00 (519) 513-1169 By email Sequence ID: 1660280 |