Jobs Open | |
Region: Kitchener area, Ontario
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Arvato Digital Services Canada Inchas 20 positions for a Customer services representative - call centre(credit Card) Terms This is a permanent, full time job, which reqires working days, evenings, and weekends. Shift work is involved. Salary will be negotiated and depends on the skills and experience of the applicant. Education The applicant should have some high school. Experience the best part of a year. Business Equipment and Computer Applications Windows Specific Skills Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Hand-eye co-ordination Essential Skills Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Other Information Join our call centre team ! Experience working in Financial/Banking industry an asset. Able to work afternoons/evenings in addition to days. Apply: www.arvatodigitalservices.com Languages Other than English, the aplicant should Cantonese, Mandarin. Profile for Arvato Digital Services Canada Inc Arvato Digital Services Canada Inc, the leading provider of customized global outsourcing solutions for customer relationship management. ApplyBy email Sequence ID: 1660144 |