Jobs Open | |
Region: Cornwall area, Ontario
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StarTek Canada Services Ltd.has 40 positions for a Customer services representative - call centre(bilingual Call Centre Representative) Terms This is a permanent, full time job, which reqires working days. Salary will be $10.50 per hour for a 40 hour week. Education The applicant should have some high school. Experience StarTek Canada Services Ltd. will provide training.. Work Setting Business services Business Equipment and Computer Applications Windows, General office equipment, Electronic mail, Word processing software, Spreadsheet software, Database software, Desktop publishing software, Internet browser Specific Skills Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Perform general office duties Work Conditions and Physical Capabilities Fast-paced environment, Repetitive tasks, Attention to detail, Hand-eye co-ordination Work Site Environment Noisy Essential Skills Reading text, Document use, Numeracy, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Finding information, Computer use, Continuous learning Other Information Provide technical support to incoming callers in a 100% inbound call centre. Work on a computerized system, typing a minimum 20 wpm. Shifts do not rotate. Languages Other than English, the aplicant should Speak French, Read French, Write French. Profile for StarTek Canada Services Ltd. In-Bound Call Centre with over 5000 employees world wide. ApplyBy mail 1400 Vincent Massey Drive In person between 9:00 to 17:00 1400 Vincent Massey Drive By phone between 9:00 to 17:00 (613) 937-7231 By fax (613) 937-7090 By email Sequence ID: 1680967 |