Jobs Open | |
Region: Cornwall area, Ontario
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PDL Contact Centreshas 4 positions for an Outbound customer service representative(bilingual) Terms This is a permanent, full time job, which reqires working days, evenings, nights, and weekends. Shift work is involved. Salary will be negotiated and depends on the skills and experience of the applicant. Education The applicant should have completed high school. Experience is an asset. Work Setting Business services Business Equipment and Computer Applications Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Internet browser Specific Skills Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Investigate complaints, Arrange for refunds and credits, Access and process information Security and Safety Basic security clearance, Criminal record check Work Conditions and Physical Capabilities Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Hand-eye co-ordination Transportation/Travel Information Own transportation Work Location Information Urban area Essential Skills Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Languages Other than English, the aplicant should Speak French, Read French, Write French. Profile for PDL Contact Centres PDL is a leading provider of inbound & outbound contact centre solutions. Our award-winning svcs include customer care & technical support. We help companies increase revenue, reduce costs & improve customer satisfaction. ApplyBy mail 314 - A 9th Street West In person from 9:00 until 17:00 314 - A 9th Street West By fax (613) 938-8968 By email Sequence ID: 1662945 |